Coffee Espress: Online Shop
with ERP Integration and
Integrated Brand Shops

The Project: A Comprehensive Online Shop for a Coffee Connoisseur

Coffee Espress, a specialist in portafilter machines, fully automatic coffee machines, coffee grinders, accessories, spare parts, coffee beans, and much more, has been one of our most loyal clients for over 10 years. From the very beginning, we have supported Coffee Espress and developed their first online shop. Together, we enhanced their successful brick-and-mortar store with a professional digital platform to achieve greater reach and higher sales. The online shop, equipped with an integrated Jura brand shop, a live chat, and custom-developed plugins for seamless payment processes, has now become an established presence in the market and plays a key role in the long-term success of Coffee Espress.

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Figure Annual Revenue
0+
Satisfied Customers

The Challenge: Creating a Modern Shopping Experience

Our focus was on creating an intuitive and powerful e-commerce platform that not only presents the product range in an optimal way but also puts the customer experience front and center. With the integration of a live chat, a user-friendly structure, and a seamless payment interface, we aimed to excite both technology enthusiasts and coffee connoisseurs. At the same time, it was important to present the Jura brand world in a premium and personalized way.

Our Approach: Functional Features and Tailored Design

The first step was to develop a well-structured website based on WooCommerce that clearly presents both products and information. To personalize the shopping experience and foster customer loyalty, we integrated a chat tool that allows for direct consultation and support. Additionally, we developed a custom payment plugin that ensures seamless and secure transaction processing. The Jura brand shop was designed as a premium section within the shop, representing the brand both visually and functionally in the best possible way.

Our Solution: A Powerful Online Shop with a Personal Touch

The new online shop for Coffee Espress combines modern design, functionality, and personalized customer engagement:

  • User-Friendly Structure and Engaging Product Presentation: Clear categories, detailed product descriptions, and high-quality images provide an optimal shopping experience.
  • Integrated Jura Brand Shop: The exclusive presentation of Jura products within the shop emphasizes Coffee Espress’s expertise and versatility.
  • ERP Integration with Odoo: We implemented a seamless ERP integration with Odoo, enabling the entire shop to be managed, including order processes. This integration ensures smooth data flow between the online shop and backend systems, optimizing inventory management, order fulfillment, and customer communication, thereby increasing operational efficiency.
  • Live Chat: Real-time communication strengthens customer loyalty and enables quick, personalized advice directly in the shop.
  • Custom Payment Interface: The custom plugin we developed ensures seamless integration and maximum security during payment processing.

The Result: A Digital Platform for Growth and Success

With the new online shop, Coffee Espress has created the ideal foundation to tap into the potential of digital commerce. The combination of functional design, a broad product range, and innovative tools such as the live chat and payment interface not only increases reach but also provides a positive shopping experience that fosters long-term customer loyalty.

Conclusion: Successful Digitalization for Coffee Espress

The project shows how a well-thought-out e-commerce presence can expand the potential of a brick-and-mortar business. Coffee Espress blends tradition and innovation with the new shop and positions itself as a leading provider in the coffee enjoyment and accessory industry – both locally and online. We are proud to have realized this successful project.